PRIVACY AND COOKIES POLICY

Kokobingo.com

1. Data Controller

• Title : Episode 34, SL
  
  

• CIF/NIF : B87700142
  
  

• Address : LIMONERO STREET, NO. 1 28500 ARGANDA DEL REY - (MADRID)
  
  

• Privacy email : 99bingo.world@gmail.com
  
  

• General contact : 99bingo.world@gmail.com
  
  

2. Data we process

We process the categories of data necessary for online sales and customer service:

• Identification and contact information : name, surname, email, telephone.
  
  

• Delivery and billing : shipping and billing addresses, VAT/Tax ID if applicable.
  
  

• Transactional : products, amount, payment method (tokenized by the provider).
  
  

• Support : messages, incidents, returns/warranties.
  
  

• Browsing data : IP, user agent, logs, cookies and similar technologies.
  
  

• Marketing : newsletter subscription preferences.
  
  

3. Purposes and legal basis

• Processing orders and providing the service (purchase management, shipments, returns): execution of the contract (art. 6.1.b GDPR).
  
  

• Customer service and after-sales : execution of the contract / legitimate interest (art. 6.1.f).
  
  

• Accounting and tax obligations : compliance with legal obligations (art. 6.1.c).
  
  

• Basic web analytics and anti-fraud security : legitimate interest (improving the service and protecting the site).
  
  

• Email marketing and non-essential cookies : consent (art. 6.1.a), revocable at any time.
  
  

4. Origin

Data is obtained directly from the user (purchase/support/subscription forms) and through cookies or similar technologies, with prior consent where required.

5. Recipients and processors

We use the necessary suppliers to operate the e-commerce:

• Platform and hosting : Shopify International Ltd.
  
  

• Google Analytics and Services : Google Ireland Ltd.
  
  

• Payments : Shopify Payments/Stripe Payments Europe , PayPal (Europe) , Apple Pay , Google Pay .
  
  

• Logistics : carriers (e.g., Correos Express , UPS ).
  
  

• Email/newsletter : Shopify Email or other equivalent provider.
  They all act as data processors in accordance with the GDPR.
  
  

6. International Transfers

Some providers may involve international data transfers (e.g., global technical support). When this occurs, they rely on Standard Contractual Clauses or other adequacy mechanisms in accordance with Articles 44 et seq. GDPR.

7. Storage periods

• Customers and orders : during the contractual relationship; afterwards, 6 years by the Commercial Code and, where applicable, 4 years for tax obligations (LGT).
  
  

• Newsletter subscriptions : until you withdraw your consent .
  
  

• Support : the time required to resolve the issue and comply with legal obligations.
  
  

8. User Rights

You can exercise your rights of access, rectification, erasure, opposition, limitation, portability and withdrawal of consent at any time by writing to 99bingo.world@gmail.com , providing identification.
You have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have been violated.

9. Security

We implement reasonable technical and organizational measures (e.g., TLS in transport and minimization practices). No measure is absolutely foolproof on the Internet.

10. Minors

We do not offer services to children under 14 years of age regarding personal data. To make a purchase, you must be legally competent ( over 18 years of age or have authorization from your guardian).

11. Changes in policy

We may update this Policy to reflect regulatory or service changes. The current version will be the one published on the Website.

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COOKIES POLICY

1. What are cookies?

Cookies are small files that are stored on your device to remember information and facilitate navigation, enable functions, and perform measurements and personalization .

2. Types of cookies we use

• Necessary (technical) : enable basic cart and checkout functions in Shopify.
  
  

• Analytics : They help us understand how the Site is used (e.g., page views) to improve the service.
  
  

• Marketing : They measure campaigns and allow attribution/advertising functionalities (only with your consent ).
  
  

3. Consent Management

When you first access the site, we display a consent banner that allows you to accept , reject , or configure non-essential cookies. You can modify your choice at any time via the "Cookie Preferences" link in the footer.

4. Cookies we usually use (examples)

Note : The list may vary depending on installed apps or provider changes. We will keep this table updated as needed.

5. Third-party cookies

Some cookies belong to third parties (e.g., Google) and are subject to their policies. You can view their settings in their respective control panels.

6. How do I disable cookies from my browser?

You can block/delete cookies in your browser settings (the paths may vary depending on the version):

• Chrome : Settings → Privacy and security → Cookies and other site data.
  
  

• Safari : Preferences → Privacy → Manage Website Data.
  
  

• Firefox : Options → Privacy and Security → Cookies and Site Data.
  
  

• Edge : Settings → Privacy, search and services → Clear browsing data.
  
  

7. Contact

For questions about cookies or privacy: 99bingo.world@gmail.com.