• WHAT IS THE DIFFERENCE BETWEEN “2-SIDED”, “6-SIDED” AND “12-SIDED” BALLS?

The number of faces indicates how many times the same number is printed: 2 Faces = two opposite sides; 6 Faces = each face visible when the ball is at rest; 12 Faces = maximum visibility from any angle (ideal for cameras).

• WHICH SET SHOULD I CHOOSE: 1-75 OR 1-90?

1-75 is the standard for American/online bingo; 1-90 is the traditional format used in Spain, Italy and much of Europe.

• IS THE DIAMETER COMPATIBLE WITH MY BINGO MACHINE?

All sets have a diameter of 38 mm, the most common industrial size for manual blowers and cages.

• DOES THE NUMBERING WEAR OFF WITH USE?

No: the print is indelible; it will not fade or scratch with normal use.

• CAN I CUSTOMIZE THE BALLS WITH MY HALL'S LOGO?

Yes, starting from 100 sets. Contact us for a quote and graphic files.

• ARE THE BALLS MAGNETIC OR RFID?

Not for now; we use high-density ABS to ensure even weight and fair extractions.

• ARE 12-SIDED SETS SUITABLE FOR STREAMING?

Yes, multiple printing and color contrast allow for clear reading even with digital zoom.

• DO BARCODES WORK WITH ANY READER?

We use the ITF-25 standard: compatible with most continuous line scanners on professional blowers.

• HOW DO YOU CLEAN THE BALLS?

Hand wash them with lukewarm water and mild detergent; dry at room temperature. Avoid solvents.

• WHAT IS THEIR WEIGHT TOLERANCE?

± 5%; each ball weighs 2.5g and is balanced to maintain randomness.

• DOES COLOR FADE OVER TIME?

The pigment is integral; prolonged exposure to UV rays may dull tones, store them protected.

• HOW LONG DOES SHIPPING TAKE WITHIN SPAIN?

From Madrid: 24-48 h Peninsula, 72 h Balearic Islands, 5-7 days Canary Islands.

• DO YOU SHIP TO OTHER COUNTRIES IN EUROPE?

Yes, by express courier (3-5 working days, excluding Customs).

• CAN I RETURN THE PRODUCT IF IT DOESN'T WORK FOR ME?

Free return within 14 days with original packaging; refund or exchange.

• DO YOU HAVE A WARRANTY?

2 years against manufacturing defects; technical support by email or telephone.

• DO YOU OFFER DISCOUNTS FOR BINGO HALLS OR WHOLESALERS?

Yes, B2B rates apply for orders ≥ 20 sets.